Roof Services Customer Services Satisfaction, Feedback, & Testimonials

We're always happy to hear from our customers!

City: Oklahoma City, OK

Name: MSgt Rob Speight, USAF

Well, obviously because of my location, Roof Services did not install my roof, I used a local contractor here, and had some quesitons on venting that I could not get properly answered. I found the Roof Services website, called and was transfered to Ralph, who was more that helpful to give me free advice, answer my questions and solve my roofing problems. It is wonderful that this company is not just interested in the bottom line (as there was no profit in helping me) but rather they would rather help people. Thanks for the help.

City: Smithtown

Name: John
My sunroom roof leaked on and off for 9 years. I had a number of repairs done but none worked untill I had Roof Services do the repair. Their crew got the job done in a few hours and left the site clean and neat and now there are no more roof leaks!! Thanks !

City: Brentwood

Name: Dennis Coleman
Need a new roof???... These guys are the best. Very professional and they stand behind their work in every step of the process. They truly believe in the practice of "Integrity". I'm so glad I used them...

City: Islip

Name: Eric Lipsky
On behalf of the Islip United Methodist Church, I would like to thank you for making the necessary repairs to our roof after the recent storm. After nine years, your company came out, no questions asked and replaced the missing roof shingles in a very timely fashion.

City: Huntington Sta.NY

Name: David Klein

Five years ago I called in Roof Services as I felt I needed a new roof because of a leak in my kitchen. Tom, looked at the roof and said we were not ready for a roof and fixed a minor problem free of charge. Three years ago we were ready ! Roof services did the entire job at a price that was reasonable. This past December we had a problem with "ice daming" which caused a leak in our living room. Called Tom and he came over and said all he could do was rake the snow off the roof which should solve the problem for the time being. He promised to return when the weather permitted. Yesterday the crew showed up. They took off about 5 feet of shingles and put down additional membrain (well beyond the usual amount). I am confident that this will solve the problem. Because of their commitment to doing the job right and keeping their word I can say this is a comnpany you can trust.

City: West Islip, NY

Name: Arlene & Ivor Cadel

The new roof is beautiful and we're very pleased. We have a large roof, and it was ripped down and re-roofed in 4 hours. When the cleanup was completed, you wouldn't have even known a new roof was installed (except, of course, the top of the house looked fantastic), that's how clean the yard was left. The workers were friendly and polite and the company was a dream to work with. Thank you Tom for the great job !!!

City: Bay Shore

Name: Paulette de Simone

I had contacted Roof Services after seeing them working at my church. Tom Melillo came & gave me his estimate...one of two options, & then gave me his recommendation.
With the rainy weather we have been having, I wasn't certain that Roof Services had come to my house on the appointed day as there were no tell tale signs...my gate was closed; no debris left on my property. They had in fact come & done the job. The next day we had a storm with torrential rains...no leaks!!!
Tom called a few days later & told me of an unforseen problem, which they took care of but still kept to the original quote.
Not only am I pleased with Roof Services, I will definitely recommend them.
Thank you for doing such a great job!

City: Baldwin

Name: Howie Reyer

We needed work done for a leaky, rotted flat roof as well as shingles that were as old as the hills. Even though there is plenty of advertising for relatively "cheap" re-roofs, I wanted quality, because this would be a major investment. I found Roof Services on the internet, because their name came up on both the GAF and NRCA websites. We contacted them and John Plotke, Jr. came over to my house to provide a free estimate. Needless to say, he spent 3 (THREE!) HOURS with us, in the late evening, reviewing the work that was needed. Cringing from the explanation, I expected a massive expense. In fact, the price that was quoted was CHEAPER than the quotes we had received thus far. In fact, after gathering a few more quotes (most from GAF-certified roofers), his quote remained the cheapest. Guess who we went with?! On the morning of the job, their men came ON-TIME and completed everything by 2 pm! John did NOT demand final payment that day. He came back the following week to conduct a final walk-through. I am more than pleased with the work that was conducted and the professionalism of the company, especially John!!

City: Seaford

Name: Bob Kempner
Just a small thank you for your great service. I really appreciated the phone call when you knew you were going to be late.

City: Old Brookville

Name: Lori Kanter

I was having an addition put on my house. The workmen who were installing the gutters told me that the contractor did not install the shingles and flashing on the roof properly. I contacted Roof Services to correct the problem. I found them to be prompt and courteous. They completed the job within the timeframe promised and ensured that I was satisfied. I recently discovered another error made by the contractor, so I again called on Roof Services to correct the problem. They were quick to identify the problem. Roof Services offered me several options including one that entailed Roof Services not obtaining any monetary compensation. It is nice to know that there are still companies out there that care more about doing the right thing and serving the customer than the bottom line.

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