Roof Services Customer Services Satisfaction, Feedback, & Testimonials

We're always happy to hear from our customers!

City: Seaford

Name: Bob Kempner
Just a small thank you for your great service. I really appreciated the phone call when you knew you were going to be late.

City: Old Brookville

Name: Lori Kanter

I was having an addition put on my house. The workmen who were installing the gutters told me that the contractor did not install the shingles and flashing on the roof properly. I contacted Roof Services to correct the problem. I found them to be prompt and courteous. They completed the job within the timeframe promised and ensured that I was satisfied. I recently discovered another error made by the contractor, so I again called on Roof Services to correct the problem. They were quick to identify the problem. Roof Services offered me several options including one that entailed Roof Services not obtaining any monetary compensation. It is nice to know that there are still companies out there that care more about doing the right thing and serving the customer than the bottom line.

City: Plainview

Name: Shelley Langenauer

I received Tom Mellilo's name and number from someone I respect and trust. I was told Tom was a straight forward, honest guy who would not steer me wrong. Boy, my friend was right! Tom called when he said he would call, came to my house when he said he would be there, and professionally coordinated every aspect of my roof replacement The entire process was problem free with no delay, aggravation or surprises. Tom, the foreman Andrew, and the entire crew were professional, courteous, hard working, fast and clean. My husband and I were impressed and thrilled with the job your crew performed. I would not hesitate to recommend Roof Services and I will certainly share Tom Mellio's number with anyone in need of roof repairs/replacement.

City: Centereach

Name: Alvin Wood

I just wanted to tell you how happy I am with the repair of my roof. I appreciate how you negotiated with GAF on my behalf to get the complete roof redone and not just a partial fix. You and all of your workers were totally professional—on time, informative, highly skilled and friendly. You brought about immediate trust.I just wished I had known about your company when I had the original job done. I would have been saved many headaches. Again, I thank both you and GAF for stepping in and helping me with my problems with the original contractors. Please feel free to give my name as a reference.

City: E Patchogue

Name: Linda Vignato
Roof Services replaced my roof. The crew professional and took great care in the not destroying my plants. I highly recommend this company for anyone needing a roof.

City: Holtsville

Name: Natalie Hoffmann

For nearly 15 years I have been managing the property at Waverly Estates. When the board decided to move foward with this project, I must admit I was a little nervous. Projects of this magnitude can cause countless problems when dealing with mutiple owners. However, the knowledge and professionalism illustrated by you and your staff made this project effortless on my part and on the part of the Board of Managers. The owners are very pleased and the community looks better than it has in years! On behalf of the Board of Managers, the owners at Waverly Estates and myself, I would like to express my sincerest appreciation for a job well done. It was my distinct pleasure working with you.

City: Hicksville

Name: Mr. & Mrs. Russo
We had our roof done by Roof Services about 10 years ago, long before this web site was up. When I came across the site I just had to add my name to the list of satisfied customers. Tom came to our house and gave us the most professional and complete proposal. The roof looks great ten years later, and has never leaked. We have reccomended them many times over the years. The Russos

City: Melville

Name: Ralph Savino
Kevin came over within hours of my request and was not only prompt and polite, but was honest and didn't try to sell me on a new roof. He fixed my leak within a half an hour and the charge was nominal. I will always call them first for any and all of my roofing needs! First class business

City: Brentwood

Name: Raymond Cedeno
These guys are the best! I highly recommend them.

City: Roslyn Heights

Name: Stanley Feinman- Summit at High Point

I would like to take this opportunity to thank you for the work performed on behalf of our community. The scope of the work, which included both shingles & flat roofing on 8 buildings and the replacement of 125 shylights could have easily been an overwhelming project and in a community such as ours the interaction with homeowners can present a challenge. You and your firm performed the work in a professional, thorough and timely manner.

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